.zlt-page {
    margin: 20px 0;
}

.zlt-grid {
    display: grid;
    grid-template-columns: minmax(0, 1fr) 380px;
    gap: 18px;
    align-items: start;
}

.zlt-box-title {
    display: flex;
    align-items: center;
    gap: 8px;
    margin-bottom: 18px;
    font-size: 18px;
    font-weight: 700;
}

.zlt-box-title i {
    color: var(--theme-color, #2997ff);
}

.zlt-form label {
    display: block;
    margin: 14px 0 8px;
    font-weight: 600;
}

.zlt-form .form-control {
    width: 100%;
}

.zlt-form textarea.form-control {
    min-height: 160px;
    resize: vertical;
}

.zlt-upload-box .form-control {
    height: auto;
    padding: 9px 12px;
}

.zlt-upload-box p {
    margin: 8px 0 0;
    font-size: 13px;
}

.zlt-submit {
    margin-top: 18px;
}

.zlt-alert {
    margin-bottom: 16px;
    padding: 12px 14px;
    border-radius: 8px;
    font-weight: 600;
}

.zlt-alert-success {
    color: #137333;
    background: rgba(38, 166, 91, .12);
}

.zlt-alert-danger {
    color: #b42318;
    background: rgba(244, 67, 54, .12);
}

.zlt-ticket-list {
    display: grid;
    gap: 12px;
}

.zlt-ticket-item {
    border: 1px solid rgba(125, 135, 156, .18);
    border-radius: 8px;
    padding: 12px;
    background: rgba(255, 255, 255, .45);
}

.zlt-ticket-item summary {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 10px;
    cursor: pointer;
    list-style: none;
}

.zlt-ticket-item summary::-webkit-details-marker {
    display: none;
}

.zlt-ticket-title {
    min-width: 0;
    font-weight: 700;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.zlt-ticket-meta {
    display: flex;
    flex-wrap: wrap;
    gap: 10px 16px;
    margin: 12px 0;
    color: var(--muted-2-color, #8a93a5);
    font-size: 13px;
}

.zlt-message {
    margin-top: 12px;
    padding: 12px 14px;
    border-radius: 8px;
    line-height: 1.8;
}

.zlt-message-user {
    background: rgba(125, 135, 156, .08);
}

.zlt-message-admin {
    background: rgba(41, 151, 255, .1);
}

.zlt-message-head {
    margin-bottom: 6px;
    font-weight: 700;
}

.zlt-message-head span {
    margin-left: 8px;
    color: var(--muted-2-color, #8a93a5);
    font-size: 12px;
    font-weight: 400;
}

.zlt-images {
    display: grid;
    grid-template-columns: repeat(auto-fill, minmax(76px, 1fr));
    gap: 8px;
    margin-top: 12px;
    max-width: 420px;
}

.zlt-image-item {
    display: block;
    aspect-ratio: 1;
    border-radius: 8px;
    overflow: hidden;
    background: rgba(125, 135, 156, .1);
}

.zlt-image-item img {
    width: 100%;
    height: 100%;
    object-fit: cover;
    display: block;
}

.zlt-no-reply {
    margin-top: 12px;
    font-size: 13px;
}

.zlt-status {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    min-width: 58px;
    height: 24px;
    padding: 0 9px;
    border-radius: 99px;
    font-size: 12px;
    font-weight: 700;
    white-space: nowrap;
}

.zlt-status-open {
    color: #b25e00;
    background: rgba(255, 176, 32, .18);
}

.zlt-status-replied {
    color: #0b6bcb;
    background: rgba(41, 151, 255, .16);
}

.zlt-status-closed {
    color: #667085;
    background: rgba(125, 135, 156, .16);
}

.zlt-empty,
.zlt-login-tip {
    text-align: center;
}

.zlt-empty {
    padding: 38px 10px;
    color: var(--muted-2-color, #8a93a5);
}

.zlt-empty i,
.zlt-empty-icon {
    margin-bottom: 8px;
    font-size: 42px;
    opacity: .45;
}

@media (max-width: 900px) {
    .zlt-grid {
        grid-template-columns: 1fr;
    }
}